Experience

Senior UX designer, IBM CIO Office
IBM Corporation, Jan 2019 - Present

User experience, service design and user research for internal applications at IBM. Currently working to reimagine all of IBM's internal learning content onto a single platform with a streamlined and easy-to-use experience for all IBM employees; Leading Enterprise Design Thinking workshops to define using personas, pain points, user stories, business requirements, and as-is and to-be journey. Previous favorite projects include internal IBM apps for pricing, inside GPS mapping, digital credentials, employee job listings, and IBM’s intranet. 

Senior UX and visual designer, IBM.com Marketplace
IBM Corporation, Feb 2017 – Jan 2019

User experience design and visual design for IBM’s software product marketplace, ibm.com/products; responsible for visual design, UX, and design research of IBM’s online software product catalog. www.ibm.com/products. Redesigned IBM’s product search along with product catalog detailed product pages and purchase flows.


Senior UX and visual designer, IBM Web Design Standards
IBM Corporation, Jul 2014 – Feb 2017

User experience design and visual design for IBM Web Design Standards team. Corporate focal point for IBM web teams worldwide, providing compliance guidance for design, user experience, and accessibility. Helped teams across IBM worldwide to deliver web experiences that aligned with IBM’s design standards. 


UI designer and front-end developer, IBM developerWorks
IBM Corporation, Sep 2007 – July 2014

Designer and frontend developer for ibm.com/developerworks, a developer portal with 2+million annual visitors; responsible for design and frontend development of site, including community features such as blogs, forums, and chats; Designs driven by site analytics, competitive analysis, web trends, and user research. Managed design for six international developerWorks sister sites to ensure design consistency, successful feature rollout, and accessibility.