Resume

I'm a user experience designer who loves turning complicated stuff into simple, smooth experiences that are intuitive and enjoyable for the people who matter most—users!

My degree is in visual design, and I’ve worked extensively in areas of UX design, user research, and front end development. I love combining these areas of expertise to create products that are both easy to use and beautiful. I especially thrive in team environments and live by the attitude of ‘the sum is more than its parts.’

Experience

Senior UX engineer
Baxter, International, Aug 2025 - Present
User experience and user research for clinical devices and software. Currently working on new features for a hands-free device for hospital clinicians, which involves hardware and software design. Working in multi-disciplinary team including development, product owners, test team, and content designers. Very meaningful and rewarding to be involved in the design of products that help save and sustain lives.

Senior UX designer, IBM CIO Office
IBM Corporation, Jan 2019 - May 2025
User experience design and user research for internal applications at IBM. Most recently, worked to reimagine all of IBM's internal learning content onto a single platform with a streamlined and easy-to-use experience for all IBM employees. This included leading Enterprise Design Thinking workshops to define using personas, pain points, user stories, business requirements. It also included writing user research test plans and scripts for 1:1 interviews as well as surveys, and translating research data into new designs created in Figma using (and contributing to) IBM’s Carbon Design System. Previous favorite projects include internal IBM apps for pricing, inside GPS mapping, IBM’s digital credentials experience, employee job listings experience, and IBM’s intranet. 

Senior UX and visual designer, IBM.com Marketplace
IBM Corporation,
Feb 2017 – Jan 2019
User experience design and visual design for IBM’s software product marketplace, ibm.com/products; responsible for visual design, UX, and design research of IBM’s online software product catalog. www.ibm.com/products. Redesigned IBM’s product search along with product catalog detailed product pages and purchase flows.

Senior UX and visual designer, IBM Web Design Standards
IBM Corporation,
Jul 2014 – Feb 2017
User experience design and visual design for IBM Web Design Standards team. Corporate focal point for IBM web teams worldwide, providing compliance guidance for design, user experience, and accessibility. Helped teams across IBM worldwide to deliver web experiences that aligned with IBM’s design standards. 

UI designer and front-end developer, IBM developerWorks
IBM Corporation,
Sep 2007 – July 2014
Designer and frontend developer for ibm.com/developerworks, a developer portal with 2+million annual visitors; responsible for design and frontend development of site, including community features such as blogs, forums, and chats; Designs driven by site analytics, competitive analysis, web trends, and user research. Managed design for six international developerWorks sister sites to ensure design consistency, successful feature rollout, and accessibility.

Skills, expertise, and credentials

Areas of expertise
Areas of Expertise – Web design & development, Enterprise Design Thinking, User interface design,
Agile development, Conceptualizing, Wire-framing, Prototyping, User-centered design, User experience, Personas, Journey mapping, Service design, Responsive and mobile design, Globalization, Accessibility, Design research, User research, 1:1 interviews, Surveys, Research analysis, Competitive analysis, Design Systems, Art direction, Visual design, Facilitating design workshops and sharing my expertise corporate-wide.

Technical skills
Figma, Sketch, HTML/CSS, Invision, Mural, Adobe Creative Suite, Procreate, JAWS screen reader, Optimizely, Airtable, Github, Jira, JAMA, Monday.com, usertesting.com and Alchemy.

Digital credentials
Enterprise Design Thinking - Practitioner
Enterprise Design Thinking - Co-creator
Enterprise Design Thinking – Team Essentials for AI
Accessibility Foundations
Advancing Accessibility
User Research Foundations
Trustworthy AI and AI Ethics 

Education

Bachelor of Design, Visual Design
North Carolina State University
Raleigh, NC